Privacy Policy

This Privacy Policy explains how Heguang Electronic Distribution Co. Ltd (OPPO Bangladesh) collects, uses, shares, and protects your personal information when you use our mobiles, services, accessories, wearables, websites, and applications. By using our services, you consent to the practices described in this Privacy Policy.

1. Information Collection:

1.1 Personal Information:
We may collect personal information that you provide directly when using the App or Website. This includes, but is not limited to:

  • Contact information: name, email address, phone number.
  • Account information: username, password.
  • Transaction details: purchase history, payment information.
  • User-generated content: photos, posts, comments.
1.2 Automatically Collected Information:
We may automatically collect certain information when you use the App or visit the Website, such as:
  • Device information: type, model, operating system.
  • Log data: IP address, browser type, pages viewed.
  • Usage information: interactions with the App and Website.

2. How We Use Your Information:

use the collected information for the following purposes:
  • Providing and improving our services.
  • Personalizing user experience.
  • Processing transactions and delivering products.
  • Sending promotional communications.
  • Analyzing usage patterns to enhance functionality.

3. Sharing Your Information:

We may share your personal information with:
  • Service providers: third-party vendors assisting with app and website functionalities.
  • Collaborated brands: for exclusive offers and promotions.
  • Legal purposes: to comply with applicable laws and regulations.

4. App Content:

Your use of the application or the website may involve the collection of information related to your preferences, app usage patterns, and device information. This data helps enhance your experience and optimize our services.

5. Advertisements:

We may use your information to deliver targeted advertisements within our services. Advertisements are subject to change without specific notice.

6. Submissions:

Any information, content, or materials you submit may be used for various purposes, including marketing and promotional activities. Submissions are not subject to confidentiality.

7. Payment and Billing:

Payment information is collected to process transactions. We or our authorized billing agents may charge your designated payment method and handle refunds as per our Return and Refund Policy.

8. Proof of Identification:

For certain services, we may request proof of identification at the time of delivery to ensure the security of your order.

9. Limitation of Liability:

While we take measures to protect your information, no system can guarantee absolute security. Heguang Electronic Distribution Co. Ltd (OPPO Bangladesh) is not liable for any security breaches or unauthorized access.

10. Third-Party Services:

Our services may contain links or integrations with third-party services. These third parties have their own privacy policies, and we encourage you to review them.

11. Cookies and Tracking Technologies:

We use cookies and similar technologies to track your usage patterns and preferences. You can manage your cookie preferences through your browser settings.

12. Data Retention:

We retain your personal information as long as necessary for the purposes outlined in this Privacy Policy or as required by law. You may request the deletion of your account by contacting us.

13. Changes to Privacy Policy:

We reserve the right to update this Privacy Policy to reflect changes in our practices. We will notify you of any material changes, and your continued use of our services after the changes indicate your acceptance.

14. Contact Information:

For questions or concerns about this Privacy Policy, please contact us at the following address:
Phone Number: +8801992041555
Email: support@oppo-aed.com.bd
Address: Heguang Electronic Distribution Co. Ltd (OPPO Bangladesh), Plot: 2, Road: 144, Police Plaza Concord (9th Floor), Gulshan 1, Dhaka-1212